Seamless benefits enrollment

This design challenge in health benefits enrollment is how to create an effortless experience in a complex environment. Similar to filing taxes, enrolling for health benefits can be an extremely daunting and stressful experience for users. Removing obstacles, providing reference and creating an empathetic experience can help users choose benefits for themselves and their families.

  • Role Lead designer
  • For Benefitfocus

Benefits enrollment

Profile management

Review family members

Review emergency contacts

Complete benefit snaphot

Medical

Health Savings Account

Review family on tablet

Review emergency contacts on tablet

Complete benefits on tablet

Medical on tablets

Health Savings Account on tablet

Review family on mobile

Review emergency contacts on mobile

Complete benefits on mobile

Medical on mobile

Health Savings Account